AT&T GigaPower vs. Comcast Business Class internet service

AT&T Fiber vs. Comcast Business Class internet service

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I have been a mostly satisfied Comcast Business Class customer for many years. But recently, AT&T GigaPower, the company’s superfast, fiber optics internet service came to our neighborhood in Alpharetta. I had the opportunity to try it out and compare it to Comcast Business Class.

To better understand the differences in service, I will also give you a high-level overview of the technologies used by Comcast, AT&T and other Internet Service Providers (ISPs). That’s important because the underlying technology often affects reliability and speed.

The need for speed and reliable service

I work from home and fast, and reliable internet service is crucial for my job. That’s why I switched from Comcast’s residential to the company’s business class service a few years ago.

Fiber optic cable
Fiber optic cable

With most residential service offerings, you share the internet connection with other customers who live in the same apartment complex or street. As a result, you may only get a fraction of the speed your connection supports. With Comcast’s Business Class service, I had a dedicated line that I didn’t have to share with anyone else. Plus, customer care is usually better when you are a business customer.

The Comcast service I had offered a maximum download speed of 100 megabits per second (Mbit/sec) and a maximum upload speed of 20 Mbit/sec.

Despite the relatively fast download and upload speeds Comcast offered, I needed more. The number of devices on my network is continuously growing, thanks to IoT (Internet of Things) devices, such as thermostats, room monitors, light switches, etc. Additionally, I store more and more data in the clo