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Troubleshooting

Troubleshooting tips and tricks for common (and sometimes rare) software and hardware issues with Macs and iOS devices, including iPhone and iPad.

How to Reinstall macOS Without Losing Data

iMac Pro vs. 5K iMac

Table of ContentsOS X is now macOSHow to Reinstall macOSiCloud DataData Stored in DropboxPost-Installation TasksSometimes, You Have to Reinstall TwiceMy Post-Install ChecklistHow to Create a Bootable USB Drive with macOSHow to Reinstall macOS – Matty’s WayPrerequisitesInstalling macOS Step-by-StepHow to Reinstall mac OS Without Losing Personal Data macOS (previously known as OS X) is an excellent … Read more

Troubleshooting Apple TV streaming issues

Troubleshooting Apple TV streaming issues

Table of ContentsApple TV Buffering ProblemsApple TV Connected to Wrong Base StationCongested Internet ConnectionIPv6 ConfigurationiCloud/iTunes BackendConclusion: Apple TV Streaming Issues Streaming movies from iTunes to Apple TV should be a pleasant experience if you have a decent internet connection. But often Apple TV takes forever to load movies from iTunes. When buffering and long load … Read more

Fake missed FaceTime call notifications

Fake missed FaceTime call notifications

Table of ContentsFake missed FaceTime call from my alter egoTemporary fixMissed FaceTime call notifications returnedFixed: Fake missed FaceTime call notifications A potential bug in early versions of iOS 8 and OS X 10.10 causes the appearance of fake missed FaceTime call notifications. I noticed that first when missed call notifications from my colleague Anne Marie appeared on my … Read more

Poor FaceTime video quality on MacBook Pro with Retina Display

Poor FaceTime video quality on MacBook Pro with Retina Display

If you have a first-generation MacBook Pro with Retina Display, you may have noticed the poor FaceTime video quality when making calls. As it turned out, Apple put a low-resolution sensor into the first-generation MacBook Pro with Retina Display. The second generation got an improved sensor and fixed the poor FaceTime video quality issue. Continue … Read more